{"id":13942,"date":"2022-02-07T12:59:25","date_gmt":"2022-02-07T12:59:25","guid":{"rendered":"https:\/\/scandinavianacademy.online\/?post_type=lp_course&p=13942"},"modified":"2023-04-04T07:03:33","modified_gmt":"2023-04-04T07:03:33","slug":"certified-quality-management-professional","status":"publish","type":"lp_course","link":"https:\/\/scandinavianacademy.online\/en\/courses\/certified-quality-management-professional\/","title":{"rendered":"Certified Quality Management Professional"},"content":{"rendered":"

Introduction<\/strong><\/h4>\n

Individuals, leaders, supervisors and all those who are engaged in quality management implementation and improvement of organizational performance.<\/p>\n

Objectives<\/strong><\/h4>\n
    \n
  1. Describe the importance of quality in organizations.<\/li>\n
  2. Explain the impact of leadership to support quality management systems.<\/li>\n
  3. Summarize the most used quality philosophies and tools to establish priorities within their organization.<\/li>\n
  4. Study international, national and local quality standards, models and awards (ISO, TQM, Malcolm Baldrige etc.).<\/li>\n
  5. Assess team dynamics and the role of teams in their continual improvement projects.<\/li>\n<\/ol>\n

    Content<\/strong><\/h4>\n
    Leadership and Management in Quality<\/strong><\/h5>\n
      \n
    • Definitions<\/li>\n
    • Process-Based View<\/li>\n
    • Productivity Limitations<\/li>\n
    • The MUDA Factor<\/li>\n
    • Eight Types of Waste<\/li>\n
    • Cost of Poor Quality<\/li>\n
    • Quality Basics and Definitions<\/li>\n<\/ul>\n
      Definition and Concept of Quality<\/strong><\/h5>\n
        \n
      • History of Quality<\/li>\n
      • Benefits of Implementing a Quality Model<\/li>\n
      • Review of Common Quality Models<\/li>\n
      • Review of Quality Gurus<\/li>\n
      • Quality Philosophies<\/li>\n
      • Deming\u00e2\u20ac\u2122s 14 Points<\/li>\n
      • Juran\u00e2\u20ac\u2122s Trilogy<\/li>\n
      • Crosby\u00e2\u20ac\u2122s Zero Defects<\/li>\n
      • House of Quality and Quality Function Deployment (QFD)<\/li>\n
      • Six Sigma Methodology<\/li>\n
      • Lean Principles<\/li>\n
      • Quality Models, Awards and Methodologies<\/li>\n
      • Malcolm Baldrige National Quality Award and EFQM<\/li>\n
      • HH Sheikh Khalifa Excellence Award<\/li>\n
      • ISO9001:2008<\/li>\n
      • Total Quality Management<\/li>\n<\/ul>\n
        Building Teams in a Quality Management System<\/strong><\/h5>\n
          \n
        • Why are Teams Important in Quality Management Projects?<\/li>\n
        • Barriers to Teams Achievement<\/li>\n
        • Characteristics of Effective Teams<\/li>\n
        • Team Development Cycle<\/li>\n
        • Team Members Selection Tools<\/li>\n<\/ul>\n
          Improvement Tools and Techniques<\/strong><\/h5>\n
            \n
          • Streamlining the Organization<\/li>\n
          • The \u201cESSA\u201d Method<\/li>\n
          • Savings in Material Costs<\/li>\n
          • Reducing the Costs of Services<\/li>\n
          • 140 Ideas to Cut Costs<\/li>\n<\/ul>\n
            Ethics in Quality Management<\/strong><\/h5>\n
              \n
            • American Society for Quality Code of Ethics<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"

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